Frequently Asked Questions
Everything you need to know about your favorite boba-inspired supplements.
What makes your protein different from standard whey?
Our protein is specifically formulated to replicate the authentic taste and texture of boba shop favorites like brown sugar milk tea and matcha latte, using high-quality grass-fed whey isolate and real tea leaves.
Does the protein powder contain actual caffeine?
Yes, our tea-based flavors contain naturally occurring caffeine from real tea extracts. The specific amount per serving is listed on each product page and label.
How long does shipping take?
Orders are typically processed within 1-2 business days. Domestic shipping usually takes 3-5 business days depending on your location.
Can I return the product if I don't like the flavor?
Due to food safety regulations, we cannot accept returns on opened supplements. However, if you have an issue with your order, please contact our support team within 30 days and we will do our best to make it right.
Are your products lactose-free?
While we use Whey Protein Isolate—which is lower in lactose than concentrate—our products are derived from dairy and are not certified lactose-free. We recommend checking the ingredient list for specific sensitivities.
Do you offer international shipping?
Currently, we ship to the United States, Canada, and select international regions. Shipping rates and customs duties are calculated at checkout based on your destination.